Get involved: send your pictures, video, news & views by texting HARINGEY to 80360, or email us
Tottenham Hotspur launch investigation after faulty tickets issued
Tottenham Hotspur has launched an investigation after faulty tickets were issued to some section of fans.
The club is sending out paper tickets to some bronze and Lilywhite members for next weekend’s game against Norwich after hundreds of fans experienced problems entering White Hart Lane.
Spurs issued a statement on their website today blaming a third party for producing the plastic cards, which were issued with faulty barcodes.
Members who joined after late July have not yet been sent their season tickets.
Bronze and Lilywhite ticket holders who have purchased tickets for the Norwich game will be sent paper tickets to the address of the members that booked the tickets.
Silver, gold and platinum members should not have encountered any issues when using their cards to enter the stadium.
A statement on its website said: “Unfortunately, it has come to light that a number of cards that were produced by a third party for One Hotspur Bronze and Lilywhite Members have been produced with a faulty barcode, resulting in issues at the point of entry to the stadium for some supporters at the opening matches of the new season.
“We are continuing to conduct thorough investigations with our supplier to identify the scale of the problem.
“All Season Ticket Stadium Access Cards were produced at White Hart Lane and Season Ticket Holders will have been able to use their new cards to access the stadium without any issues at the recent home matches against Swansea City and Dinamo Tblisi.
“There are no issues with Season Ticket Stadium Access Cards and Silver, Gold and Platinum Members should continue to use these cards to enter the stadium.
“We sincerely apologise for any inconvenience.”
Comments are closed on this article.