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St Ann’s Hospital, in Tottenham, receives praise from patients
A mental health hospital in Tottenham has been awarded high marks and praise from its patients.
St Ann’s Hospital, in St Ann’s, scored higher than the national average in its Patient led Assessment of the Care Environment (PLACE) inspection, which took place last month.
Almost 95 per cent of people asked thought the hospital was clean and almost 90 per cent thought it respected patients' privacy, dignity and wellbeing.
Only 74 per cent of people liked the food at the hospital – which was the lowest score in this category for any hospital run by the Barnet, Enfield and Haringey Mental Health Trust.
The PLACE inspections were introduced in April 2013, replacing the Patient Environment Action Team inspections.
The difference is patient representatives must make up 50 per cent of the inspection team.
Trust cheif executive Maria Kane said: “It is really important that our patients and service users are able to tell us what they think about the places in which they receive their care.
“I am pleased to see that we have scored highly on these assessments across all our sites.”
Last week this newspaper revealed that St Ann’s hospital was housing patients in unfurnished room because of a shortage of beds.
A Care Quality Commission report said the hospital had failed to “protect the dignity of patients”.
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