Yet again today (Friday, May 9) the bus team leader at the Wood Green end exhibited his incompetence in leading an effective team of bus drivers.

Due to a closure of the Wood Green underground station, passengers could board the 29 and 141 bus with their tickets.

That resulted in the inability of the service to serve regular customers, who take these buses every day to work and in a large number of people who would arrive at their jobs late watching the buses going past them and not stopping.

And I, as a humble mortal, albeit with experience in managing teams, wonder isn't it during times of crisis when your abilities as a team leader demonstrate themselves more starkly? Isn't it then, when an effective team leader shows his ability to make the appropriate changes to  take control and regulate the situation?

London seems to start losing quality on their services.

However,  these services are overpaid and people who lack even basic manners - not to speak about further studies - are seem to be getting wages fatter than PHD professors.

Transport staff need to become more sensible in their demands and more productive at their jobs if they don't want to be replaced by machines.

Ana Green

Mattison Road, Harringay